Shipping policy

Below you will find the average delivery times for all our packages:

  • After placing your order, we need 1-3 business days to process it. During weekdays, it takes one business day, but if the order is placed on Friday evening or over the weekend, it may take slightly longer.

  • Once processed, the order is shipped, and delivery typically takes 8-12 business days. We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service.

Order Cancellation

Once placed, the order is immediately prepared for shipping by our automated systems. Therefore, it is unfortunately not possible to cancel a completed order. If you have concerns about the product you received, we offer a hassle-free return process. You have the right to return your order within 14 days of receipt and receive a full refund.

Shipping Costs

We cover the shipping costs for every order. There is no minimum order quantity required.

Product Origin

Gethairs.com collaborates with a global network of suppliers, including many in China, to offer you quality products at competitive prices. We understand you might be curious about the origin of our products, but we assure you that we adhere to strict international standards. Each product is carefully inspected and tested before shipping, and we work only with reputable manufacturers committed to excellent quality. Our goal is to offer you the best products you can't find in stores at the best prices. Your satisfaction and peace of mind are our top priorities.

Have Questions About Your Order?

First, check our FAQ page. Your question is likely answered there. If not, please contact us via the contact page. Our customer service is available 7 days a week and always responds within 24 hours.